1. Within 24 hours of assignment, the EW must review to see if an interview is needed.

2. If yes, schedule an interview to be completed within 5 days from scheduling.

3. If no, review to see if an RFV is needed. The RFV must be sent same day, allowing 10 days to return.

4. Narrate all actions taken.

1. Within 24 hours of assignment, the EW must complete data collection and determine eligibility for the next review period The period of time a household is approved to participate in SNAP..

2. Send the Notice of Eligibility Determination (NOE).

3. Compete the review narrative using the mandatory review narrative template.

1. On the same day of the missed interview, update SPACES to show the interview was missed.

2. Send a Notice of Missed Interview NOMI.

3. Narrate all actions taken.

Note: SPACES will auto close at the end of the review month for missed interview and send the Notice of Action.

1. The next day following the RFV due date, the EW will narrate what verifications were not received and that the SNAP case will close due to failure to provide.

2. If verification is submitted before the last day of the review month:

   1. Process the review with the missing verification within 24 hours of receipt.

   2. Complete the review narrative using the mandatory review narrative template.

Note: SPACES will auto close at the end of the review month for failure to provide and send the Notice of Action.

1. Within 24 hours of assignment, the EW must review to see if an interview is needed.

2. The EW will attempt a cold call (follow cold call process in 107 Expedited Services).

3. If yes, schedule an interview to be complete within 5 days from scheduling.

4. The EW will attempt a cold call (follow cold call process in 107 Expedited Services Certain verification requirements may be postponed for eligible households to allow for prompt issuance of SNAP benefits.).

5. If no, review to see if an RFV is needed. The RFV must be sent same day of receipt of review, allowing 10 days to return.

6. Narrate all actions taken.

*Remember, untimely reviews are considered urgent. The goal is to have them complete by the end of the review month.

1. Within 24 hours of assignment, the EW must complete data collection and determine eligibility for the next review period.

2. If the case has went to closure, revert to open beginning the first day of the new review period. (Ex: May review, rcvd 5/31. Cases closes 5/31. EW processes 6/1.Revert to open effective 6/1.)

3. Send the Notice of Eligibility Determination (NOE).

4. Compete the review narrative using the mandatory review narrative template.

1. On the same day of the missed interview, update SPACES to show the interview was missed.

2. Send a NOMI.

3. Narrate all actions taken.

Note: SPACES will auto close at then end of the review month for missed interview and send the Notice of Action.

1. The next day following the RFV due date, the EW will narrate what verifications were not received and that the SNAP case will close due to failure to provide.

Note: SPACES will auto close after the RFV Due Date and send the Notice of Eligibility.

Benefits will be pro-rated. Also, this process only applies to missing verification.

1. If the RFV is received in the 2nd 30 days, the EW will revert to open.

   1. The “reinstatement effective date” will be the date the participant A person who is eligible for benefits under SNAP, even if that person is not currently receiving benefits because the amount is too low, or the person is under a sanction or disqualification. provides all mandatory missing verification (not including deductions). DO NOT revert to open until all mandatory verifications have been received.

   2. Complete data collection and determine eligibility for the next review period.

   3. Ensure the SNAP pro-ration date matches the reinstatement date when all mandatory verifications were received.

   4. Review the Notice of Action.

   5. Complete the review narrative using the mandatory review narrative template.

      

An application for review can be used to revert the SNAP to open. The date the application for review is received will be the date the case is reverted to open.

1. If the HH was required to complete an interview, revert the SNAP to open and schedule an interview within 24 hours of receipt of the review. The interview must be completed within 5 days.

2. If the HH was not required to complete and interview:

   1. a. Within 24 hours of assignment, the EW must process the application for review.

   2. Review to see if an RFV is needed.

   3. If no RFV is needed, the EW must complete data collection and determine eligibility for the next review period. Benefits will be prorated from the date the late review was received. The “reinstatement effective date” is the date the review was received.

      

   4. Complete the review narrative using the mandatory review narrative template.

   5. If an RFV is needed, send to the client allowing 10 days to return.

   6. If the verifications are received, see above (2-c) for completion.

   7. If the verifications are not received, the next day following the RFV due date, the EW will narrate what verifications were not received and that the SNAP case will close due to failure to provide.

   8. Narrate all actions taken.

Note: SPACES will auto close failure to provide and send the Notice of Action.

1. Update the expense(s) with the verification that is provided.

2. Re-run a benefit determination for the first month of the new certification period. (Example: May review processed in May and authorized without deductions. Participant later provided expense verification in May, re-run June’s allotment The total value of SNAP benefits a household is authorized to receive. allowing the deduction.)

3. Narrate all actions taken.